Costomer Support - Marketing World

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward. Yahoo: A customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation A customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation Digital Trends: Twitter’s customer support profiles show you’re chatting with a human, not a bot Twitter is introducing custom profiles for businesses in order to personalize the customer support experience within direct messages on its platform.

The feature basically allows a company to identify ... Twitter’s customer support profiles show you’re chatting with a human, not a bot