Our Work Elevating Consumer Voices The National Consumer Voice for Quality Long-Term Care (Consumer Voice) is the leading national voice representing consumers in issues related to long-term care, working tirelessly to ensure that consumers are empowered to advocate for themselves. Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates, and Ombudsmen to help ensure quality care for the individual.
Podcast Reviews “The National Consumer Voice is an essential resources for anyone involved in long-term Care! As an avid podcast listener, I’m glad to have the opportunity to listen to CV experts & guests while I’m driving or taking a walk.” – Denise Wells “I find your podcast to be insightful and educational. Consumer Voice works to empower long-term care residents, their families, and advocates in the pursuit of quality care and services, quality of life, and protection of rights Learning & Resources Consumer Voice provides information on a variety of long-term care topics including issues consumers may face and public policy that affects consumers. The National Long-Term Care Ombudsman Resource Center (NORC) provides support, technical assistance, and training to the 53 State Long-Term Care Ombudsman Programs and their statewide networks.