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Using ... Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience Salesforce unveiled 30+ new AI features for Slackbot on 31 March 2026, including meeting intelligence, a desktop agent, a native CRM, and MCP client integration via Claude. Salesforce is bringing CRM functions more strongly into Slack itself. Smaller companies get native customer management: Slackbot analyzes conversations in channels and automatically maintains contacts ...
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